@charset "UTF-8";

.text__word_wrap_break {
  word-wrap: break-word;
}
.flow__customer_voice {
  max-width: 805px;
  margin: 0 auto;
}
.flow__customer_voice .block__flow_customer_voice {
  margin-bottom: 40px;
  position: relative;
  border: solid 3px #D8D3B2;
  border-radius: 10px;
}
.flow__customer_voice .block__flow_customer_voice:after {
  content: "";
  width: 88px;
  height: 31px;
  position: absolute;
  bottom: -39px;
  left: calc(50% - 44px);
  background-image: url(/aboutus/customer-voice/resource/img/img_rounded_triangle_down.svg);
  background-repeat: no-repeat;
}
.flow__customer_voice .block__flow_customer_voice:last-child:after {
  content: none;
}
.flow__customer_voice .block__flow_customer_voice h3 {
  margin: 0;
  font-size: 1.125rem;
  background-color: #F7F6F0;
  border-radius: 10px 10px 0 0;
}
.flow__customer_voice .block__flow_customer_voice h3 span {
  padding: 15px 15px 15px 117px;
  position: relative;
  display: flex;
  align-items: center;
}
.flow__customer_voice .block__flow_customer_voice h3 span:before {
  content: "";
  width: 99px;
  height: 67px;
  position: absolute;
  bottom: 0;
  left: 0;
  background-repeat: no-repeat;
}
span.img__staff_woman:before {
  background-image: url(/aboutus/customer-voice/resource/img/img_staff_woman.svg);
}
span.img__staff_man:before {
  background-image: url(/aboutus/customer-voice/resource/img/img_staff_man.svg);
}
@media screen and (min-width: 768px) {
  .flow__customer_voice .block__flow_customer_voice h3 {
    display: flex;
    justify-content: center;
    align-items: center;
  }
  .flow__customer_voice .block__flow_customer_voice h3 span {
    padding-left: 0;
  }
  .flow__customer_voice .block__flow_customer_voice h3 span:before {
    left: -117px;
  }
}

.flow__customer_voice .block__flow_customer_voice .inner__flow_customer_voice {
  padding: 13px;
}
.flow__customer_voice .block__flow_customer_voice .inner__flow_customer_voice .img__fit_flow_customer_voice {
  min-width: 150px;
  height: fit-content;
  display: flex;
  justify-content: center;
}
.flow__customer_voice .block__flow_customer_voice .inner__flow_customer_voice .img__fit_flow_customer_voice img {
  max-width: 100%;
}
@media screen and (min-width: 768px) {
  .flow__customer_voice .block__flow_customer_voice .inner__flow_customer_voice {
    padding: 20px 25px 30px 40px;
    display: flex;
  }
  .flow__customer_voice .block__flow_customer_voice .inner__flow_customer_voice .img__fit_flow_customer_voice {
    min-width: 136px;
    height: fit-content;
    display: flex;
    justify-content: center;
  }
  .flow__customer_voice .block__flow_customer_voice .inner__flow_customer_voice .img__fit_block img {
    max-width: 100%;
  }
}



.list__customer_voice {
  margin: 0 -15px 30px;
  padding: 20px 15px;
  list-style: none;
  background-color: #EDF3F3;
}
.list__customer_voice li {
  display: flex;
  margin-bottom: 20px;
}
.list__customer_voice li:last-child {
  margin-bottom: 0;
}
.list__customer_voice li .block__icon_customer_voice {
  width: 60px;
}
.list__customer_voice li .block__icon_customer_voice img {
  max-width: 100%;
  margin-bottom: 10px;
}
.list__customer_voice li .block__icon_customer_voice p {
  text-align: center;
}

.list__customer_voice li .block__balloon_customer_voice {
  margin-left: 25px;
  padding: 20px 15px;
  box-sizing: border-box;
  position: relative;
  flex: 1;
  background-color: #fff;
  border: 3px solid #BCE0D6;
  border-radius: 30px;
}
.list__customer_voice li .block__balloon_customer_voice::before,
.list__customer_voice li .block__balloon_customer_voice::after {
  content: '';
  position: absolute;
  top: 20px;
  left: -18px;
  width: 28px;
  height: 22px;
  clip-path: polygon(0 50%, 60% 0, 60% 100%);
}
.list__customer_voice li .block__balloon_customer_voice::before {
  background-color: #BCE0D6;
}
.list__customer_voice li .block__balloon_customer_voice::after {
  left: -13px;
  background-color: #fff;
}

.list__customer_voice li .block__balloon_customer_voice .txt__header_balloon_customer_voice {
  padding-bottom: 10px;
  display: flex;
  align-items: flex-start;
  font-weight: bold;
  border-bottom: dashed 1px #ccc;
}
.list__customer_voice li .block__balloon_customer_voice .txt__header_balloon_customer_voice:before {
  content: '';
  min-width: 30px;
  width: 30px;
  height: 29px;
  margin-right: 10px;
  display: inline-flex;
  background-image: url(/aboutus/customer-voice/resource/img/icon_smile_stamp.svg);
  background-repeat: no-repeat;
  background-size: cover;
}
@media screen and (min-width: 768px) {
  .list__customer_voice {
    margin: 0 0 40px 0;
    padding: 30px 25px;
  }
  .list__customer_voice li {
    margin-bottom: 30px;
  }
  .list__customer_voice li .block__icon_customer_voice {
    width: 100px;
  }
  
  .list__customer_voice li .block__balloon_customer_voice {
    margin-left: 30px;
    padding: 20px;
    border-radius: 10px;
  }
  
  .list__customer_voice li .block__balloon_customer_voice .txt__header_balloon_customer_voice:before {
    margin-right: 12px;
  }
}


.box__customer_voice_improvement {
  margin: 0 -15px;
  padding: 20px 15px;
}
.box__customer_voice_improvement .txt__customer_consult {
  margin-bottom: 20px;
  display: flex;
  align-items: flex-start;
}
.box__customer_voice_improvement .txt__customer_consult img {
  width: 63px;
}
.box__customer_voice_improvement .txt__customer_consult p {
  margin: 0 0 0 25px;
  padding: 20px 10px;
  box-sizing: border-box;
  position: relative;
  flex: 1;
  background-color: #fff;
  border: 3px solid #D8D3B2;
  border-radius: 30px;
}
.box__customer_voice_improvement .txt__customer_consult p::before,
.box__customer_voice_improvement .txt__customer_consult p::after {
  content: '';
  position: absolute;
  top: 20px;
  left: -18px;
  width: 28px;
  height: 22px;
  clip-path: polygon(0 50%, 60% 0, 60% 100%);
}
.box__customer_voice_improvement .txt__customer_consult p::before {
  background-color: #D8D3B2;
}
.box__customer_voice_improvement .txt__customer_consult p::after {
  left: -13px;
  background-color: #fff;
}

.box__customer_voice_improvement .block__improvement_content {
  padding: 15px 10px;
  background-color: #fff;
  border-radius: 10px;
}
.box__customer_voice_improvement .block__improvement_content .txt__header_improvement {
  margin: 0 0 20px 0;
  font-size: 1.3rem;
  font-weight: bold;
  border-bottom: 1px dashed #ccc;
  display: flex;
  justify-content: center;
  align-items: center;
}
.box__customer_voice_improvement .block__improvement_content .txt__header_improvement span {
  padding: 10px 0;
  position: relative;
  display: flex;
  align-items: center;
}
.box__customer_voice_improvement .block__improvement_content .txt__header_improvement span:before {
  content: "";
  width: 80px;
  height: 54px;
  position: absolute;
  bottom: 0;
  left: -92px;
  background-repeat: no-repeat;
  background-size: contain;
}
@media screen and (min-width: 768px) {
  .box__customer_voice_improvement {
    margin: 0;
    padding: 25px;
  }
  .box__customer_voice_improvement .txt__customer_consult {
    margin-bottom: 35px;
    align-items: center;
  }
  .box__customer_voice_improvement .txt__customer_consult img {
    width: 100px;
  }
  .box__customer_voice_improvement .txt__customer_consult p {
    margin: 0 0 0 20px;
    padding: 20px ;
    border-radius: 10px;
  }
  .box__customer_voice_improvement .block__improvement_content {
    padding: 15px 20px;
  }
  .box__customer_voice_improvement .block__improvement_content .txt__header_improvement span:before {
    width: 99px;
    height: 67px;
    left: -110px;
  }
}