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Countermeasures and Initiatives in Response to COVID-19

We perform the following initiatives to fulfill our social mission and our role as a life
insurance company throughout the COVID-19 pandemic.

Actions to be implemented Key initiatives (overview)
Initiatives to support Customers
  • Payment of hospitalization insurance even in cases of recovering at home or at an accommodation facility due to circumstances at medical institutions, etc. resulting from the impact of COVID-19
  • Payment of additional insurance benefits in the event of death due to COVID-19 on top of the death benefit (the "double payment of insurance benefits")
  • Handling of immediate transfer (transfer on the next business day) of hospitalization insurance in cases of recovering at home or at an accommodation facility due to COVID-19
(*)
The measures above were terminated, following the change in the status of the coronavirus disease (COVID-19) to a Category V Infectious Disease under the Infectious Diseases Act on May 8, 2023.

Payment status for COVID-19

Payment status for COVID-19

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Initiatives as a Responsible Institutional Investor
  • Investments in bonds issued by international organizations in response to COVID-19

May 2020

  • Sustainable Development Bond
    Investment to support countries in Latin America and the Caribbean affected by COVID-19
  • Sustainability Awareness Bond
    Investment to support sustainable development, including measures to fight COVID-19, including SDG Goal 3: including good health and well-being.

March 2021

  • Sustainable Development Bond
    Investment to support the purchase and distribution of COVID-19 vaccines through the COVAX, an international framework (*2)
Donations
  • Donation of an amount corresponding to the number of views of the "Radio-Taiso" videos (YouTube) as of the end of October 2021, ¥1,976,400, to the Japanese Red Cross Society to support health care workers and to prevent the spread of infections.
(*1)
Depending on the type of insurance policy, the double payment of insurance benefits might not apply. The double payment of insurance benefits does not apply if the insured person passes away before one year and six months has elapsed since the enrollment date (contract date).
(*2)
An international framework established to ensure that vaccines for COVID-19 are purchased jointly by multiple countries and distributed fairly and promptly to countries around the world.
 
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